Returns

Returns and Cancellations

 

Items purchased from Tetherball-Set may be returned, subject to several conditions. First, you must notify Tetherball-Set of the return within 30 days of your receipt of the item being returned. Second, because Tetherball-Set generally provides free shipping on purchases, you must pay the cost of shipping the returned item back to the manufacturer. Third, the item must still be in mint factory condition, ideally in the original packaging. If the original packaging is no longer available, then the item should be packaged up securely sufficient to ensure it will not be damaged while en route back to the manufacturer. Fourth, a restocking fee generally will apply to any return. The amount of the fee will be determined upon receipt of the returned item, but will generally be between 15% and 35% of the original purchase price. Shipments returned to us marked “Undeliverable”, or otherwise, likely will be subject to a restocking fee as well. If you wish to return an item, please contact our customer service department to determine the correct return address and the process for making the return. Refunds are usually issued within 7 business days of us receiving the product back. Please don’t forget to include your order number with any return!

 

 

 

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